Car rental services (rent-a-car)

FREEDOM TO CROSS-BORDER PROVISION OF SERVICES: If you already have a registered place of business establishment in another EU / EEA country or the Swiss Confederation, you can provide services on an occasional or temporary basis, without the obligation to register in Croatia, provided that:

  • Submit a written statement on the provision of services on a temporary and occasional basis submitted by the Point of Single Contact for service
  • provide services under the conditions prescribed by special regulations governing road safety
  • have all vehicles registered and insured pursuant to special regulations governing registration and insurance, including the driver and traveller accident insurance, at the time of rental of vehicles without drivers
  • have at least one business premise, which may be: a branch office furnished and equipped for the reception of travellers, a kiosk in which or from which services are provided or business premises from which services are provided (ticket-office) or a booth if situated in facilities intended to be used for commercial activities, hotels, fair grounds, train or bus stations or terminals used for the provision of public land, sea or air transportation services and similar
  • have ensured parking places for the handover of vehicles
  • conclude a vehicle rental contract with the traveller, which shall contain details on the service provider and service user, the rented vehicle, anticipated duration of rental, rights and obligations of parties
  • inform the traveller of the general conditions for vehicle rental and put them at the disposal of the
  • traveller in written form, in Croatian and/or English language.
  1. REQUIREMENTS FOR BUSINESS ESTABLISHMENT

Conditions for performing the activity:

  • have a registered vehicle rental (rent-a-car) company,
  • have all vehicles registered and insured pursuant to special regulations governing registration and insurance, including the driver and traveller accident insurance, at the time of rental of vehicles without drivers,
  • have at least one business premise, which may be: a branch office furnished and equipped for the reception of travellers, a kiosk in which or from which services are provided or business premises from which services are provided (ticket-office) or a booth if situated in facilities intended to be used for commercial activities, hotels, fair grounds, train or bus stations or terminals used for the provision of public land, sea or air transportation services and similar,
  • have ensured parking places for the handover of vehicles,
  • conclude a vehicle rental contract with the traveller, which shall contain details on the service provider and service user, the rented vehicle, anticipated duration of rental, rights and obligations of parties,
  • inform the traveller of the general conditions for vehicle rental and put them at the disposal of the
  • traveller in written form, in Croatian and/or English language.

Fee

No

Competent authority and regulations

Ministry of Tourism

Prisavlje 14, 10 000 Zagreb

+385 1 6169 243

pravni@mint.hr

The Act on the Provision of Tourism Services (OG 130/17, 25/19, 98/19, 42/20) regulates services in the sector of tourism, the manner and conditions for the provision of such services, supervision and administrative measures

Approval

No

All information resulting from regulations on the scope of the competent authority.

Date of update: 06.05.2020.

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