{"id":466,"date":"2025-03-07T13:23:12","date_gmt":"2025-03-07T12:23:12","guid":{"rendered":"http:\/\/psc.hr\/en\/?page_id=466"},"modified":"2026-03-19T10:24:06","modified_gmt":"2026-03-19T09:24:06","slug":"point-of-single-contact","status":"publish","type":"page","link":"https:\/\/psc.hr\/en\/point-of-single-contact\/","title":{"rendered":"Point of Single Contact"},"content":{"rendered":"<p>Point of Single Contact for Services (PSC) provides guidance on\u00a0<strong>how to start a business in Croatia<\/strong>.<br \/>\nThe PSC enables (potential)\u00a0<strong>entrepreneurs<\/strong>\u00a0from Croatia, the EU\/EEA, and third countries to\u00a0<strong>access the Croatian services market more easily<\/strong> &#8211; all in one place.<br \/>\nThe PSC provides:<\/p>\n<ol>\n<li><strong>A single and transparent overview of rules<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Clearly structured regulatory information and a detailed guide through all stages of the business lifecycle &#8211; from establishment to closure.<\/li>\n<li>A comprehensive overview of all regulatory requirements and administrative procedures for almost all service activities and professions.<\/li>\n<li>A clear distinction between permanent and cross-border service provision, i.e., when a declaration is required and when an authorization (permit) must be obtained.<\/li>\n<\/ul>\n<ol>\n<li value=\"2\"><strong>Digitized procedures that save time<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Licensing procedures for the services market and recognition of qualifications are increasingly available online and to cross-border users.<\/li>\n<li>In line with the &#8216;once-only&#8217; principle, digitalization promotes interoperability between competent authorities, enabling administrative simplification and faster procedures.<\/li>\n<\/ul>\n<ol>\n<li value=\"3\"><strong>Centralized user support<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Users are provided with a central contact point that helps them understand rules and procedures related to the right of establishment and freedom to provide services.<\/li>\n<li>Answers prepared in cooperation with competent authorities are consolidated in one place.<\/li>\n<\/ul>\n<p><strong>Answers to your questions<\/strong><\/p>\n<p>Specifically, the PSC answers the following questions:<\/p>\n<ol>\n<li>I am starting a business in Croatia &#8211; what registration options are available to me?<\/li>\n<li>I want to provide services cross-border &#8211; what are my rights and obligations?<\/li>\n<li>I want to provide services in a specific activity &#8211; which sector-specific requirements apply?<\/li>\n<li>I have a qualification obtained in another EU\/EEA Member State &#8211; how can it be recognized in Croatia?<\/li>\n<li>My business is already established &#8211; how can I keep track of key obligations?<\/li>\n<li>I am closing my business &#8211; how can this be done properly?<\/li>\n<\/ol>\n<p><strong>A single guide to doing business on the European services market<\/strong><\/p>\n<p>The binding legal framework for the PSC is the national Services Act (OG\u00a0<a class=\"outlink\" href=\"https:\/\/narodne-novine.nn.hr\/clanci\/sluzbeni\/2011_07_80_1702.html\">80\/11<\/a>) and the EU\u00a0<a href=\"http:\/\/iis2.globaldizajn.hr\/psc.gov.hr\/services-directive\/94\">Services Directive<\/a>. This ensures compliance with the EU rules on the freedom to provide services within the EU\/EEA internal market.<\/p>\n<p>Accordingly, the PSC is your single guide to the Croatian and European services market. The PSC is a key component of the European Single Digital Gateway (SDG), available via the\u00a0<a class=\"outlink\" href=\"https:\/\/single-market-economy.ec.europa.eu\/single-market\/single-digital-gateway_en\">Your Europe<\/a> portal.<\/p>\n<p>Ultimately, the PSC is one of the common EU tools linked by the Croatian\u00a0<a class=\"outlink\" href=\"https:\/\/www.cut.hr\/\">EU Internal Market Centre<\/a>, supporting entrepreneurs and citizens through a single-entry point to the EU internal market.<\/p>\n<p><span style=\"font-size: revert;color: initial\">Last updated on 9 February 2026<\/span><\/p>\n<div class=\"containerSmall feedback\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Point of Single Contact for Services (PSC) provides guidance on\u00a0how to start a business in Croatia. The PSC enables (potential)\u00a0entrepreneurs\u00a0from Croatia, the EU\/EEA, and third countries to\u00a0access the Croatian services market more easily &#8211; all in one place. The PSC provides: A single and transparent overview of rules Clearly structured regulatory information and a detailed [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Point of Single Contact<\/title>\n<meta name=\"description\" content=\"Point of Single Contact provides answers on starting a business in Croatia \u2013 all in one place. You can get answers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/psc.hr\/en\/point-of-single-contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Point of Single Contact\" \/>\n<meta property=\"og:description\" content=\"Point of Single Contact provides answers on starting a business in Croatia \u2013 all in one place. 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