A natural person – citizen (the lessor – a citizen of the Republic of Croatia and citizens of the EU/EEA and Switzerland) can provide services on a permanent basis in Croatia, with registration of establishment in Croatia and submission of the following documentation or fulfillment of the following conditions:
EUR 9.29 for obtaining the Decision
Payments are made according to the State budget, depending on the county.
Costs of the procedure (per diems, travel and accommodation costs for the members of the commission (if any, to be paid later)
First option: e-service (for EU/EEA citizens)
Second option: Administration office for the county (sending photographed or scanned documentation; with signature and without stamp)
Competent administrative bodies according to the place where the facility is located:
Administration office for the county, i.e. the administrative body of the City of Zagreb competent for catering activities
Prisavlje 14, 10 000 Zagreb
+385 1 6161 243
Hospitality and Catering Industry Act (OG 85/15, 121/16, 99/18, 25/19, 98/19, 32/20, 42/20, 126/21)
Ordinance on classification and categorization of facilities in which hospitality and catering services are provided in the households (OG 9/16, 54/16, 61/16, 69/17 – consolidated text, Amendments (OG 120/19)
Building Act (OG 153/13, 20/17, 39/19, 125/19)
Decision on meeting the minimum requirements for the provision of hospitality and catering services in the households
Deadline: 60 days
Possibility to appeal to the Ministry of Tourism and Sport, Prisavlje 14, 10 000 Zagreb or to pisarnica@mints.hr, within 15 days of delivery of the decision, without paying the administrative fee.
Last updated on 13 November 2023