Social care

Requirement

Social welfare institutions (social welfare home, community service centre, home help centre)

  1. Adoption of the institution founding act.
  2. Decision on institution founding act compliance (except for the home help centre).
  3. Decision on registration in court registry.
  4. Submission of a request on meeting the minimum requirements for the social services provision to a Ministry, except for the provision of social services to elderly, disabled and homeless persons, home care services, and services provided by natural persons as a professional activity that is submitted to regional self-government units ie. City of Zagreb.
  5. Decision on minimum requirements for social services provision.
  6. Certificate of institution registration into a register of institutions.

Non governmental institutions, religious communities, other legal persons, traders and crafters

  1. Decision on registration in appropriate register (NGO’s in registry of NGO’s, religious communities in Croatian registry of religious communities, or in legal persons registry of Catholic church in Croatia, other legal persons in court registry, traders and crafters in traders and crafters registry of Croatia).
  2. Submission of a request on meeting the minimum requirements for the social services provision to a Ministry, except for the provision of social services to elderly, disabled and homeless persons, home care services, and services provided by natural persons as a professional activity that is submitted to counties.
  3. Decision on minimum requirements for social services provision.
  4. Certificate of registration in registry of legal persons/traders and crafters.

Natural persons

  1. Submission of a request on meeting the minimum requirements for the social services provision as a professional activity that is submitted to regional self-government units ie. City of Zagreb.
  2. Decision on minimum requirements for social services provision (licence).
  3. Certificate of registration in the register of natural persons who professionally perform social services.

Documents

no printed or written form

Fee

None

Competent authority and regulations:

Ministry of social policy and youth

Savska cesta 66, 10000 Zagreb

Tel.: +385 (0) 1 5557-111

E-mail: ministarstvo@mspm.hr

Social Welfare Act (NN 157/13)

Institutions Act (NN 76/93, 29/97, 47/99, 35/08)

Ordinance on minimum requirements for provision of social services (NN 52/10)

Ordinance on the content and manner of keeping records for legal persons / traders and crafters who provide social services (NN 73/14)

Ordinance on the content and manner of keeping records for natural persons who independently perform social welfare as professional activity (NN 52/10)

Authorisation

Decision on minimum requirements for social services provision (licence)

Remedy

No appeal against the Ministry’s decision on minimum requirements for social services provision shall be permitted, but administrative proceedings before the competent administrative court may be initiated. An appeal against decision on minimum requirements for social services provision by the counties may be submitted to the Ministry.

PROFESSIONAL WORKERS IN THE SOCIAL WELFARE SYSTEM

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