Installation, use and provision of electronic communications network and provision of electronic communications services.

First option: FREEDOM TO PROVIDE CROSS-BORDER SERVICES

If you are established in EU/EEA country, you have freedom to provide services on temporary and occasional basis, without obligation of establishment in Croatia. Based on the general authorization, the operator has the right to:

• provide electronic communications networks and services;
• build, install and use electronic communication infrastructure pursuant to the provision of this Act and acts regulating physical planning and construction;
• establish the right of way pursuant to the provision of this Act;
• use radio spectrum in relation to electronic communications networks and services pursuant to the provision of this Act;
• have his application for the necessary rights of use for numbering resources considered pursuant to the provision of this Act;

Operator providing electronic communications networks or services to the public, on the basis of the general authorization, has the right to:

• negotiate interconnection with and, where applicable, obtain access to, or interconnection from, other providers of public electronic communications networks or publicly available electronic communications services covered by a general authorisation in the Union pursuant to the provision of this Act;be designated to provide one or more different elements of the universal service pursuant to the provision of this Act;

An online notification is sent in the mentioned case at least 15 days prior to the beginning, changing and completion of electronic communications networks and services at eoperator@hakom.hr, along with a photo or a scan of the following documents:

• the name of the provider;
• the provider’s legal status, form and registration number, where the provider is registered in a trade or other similar public register in the Union;
• the geographical address of the provider’s main establishment in the Union, if any, and, where applicable, any secondary branch in a Member State;
• the provider’s website address, where applicable, associated with the provision of electronic communications networks or services;
• a contact person and contact details;
• a short description of the networks or services intended to be provided;
• the Member States concerned;
• an estimated date of commencement or cessation of the activity

Second option: FREEDOM TO ESTABLISH

If you are established in EU/EEA country, you as a physical or legal person have freedom to provide services on a permanent basis in Croatia, if you register an establishment in Croatia and submit the documents mentioned in the first option.

---

Application

Additional provision regulated by the Electronic Communications Act:

Operator which does not have a main establishment or a registered branch in the Republic of Croatia or in another member state of the European Union, must register a branch or establish a separate legal entity with a main establishment in the Republic of Croatia or in another member state of the European Union before submitting the prior notification. The further course of the procedure, the content of the notification and the deadlines are the same as for the operators from the First Option.

---

Competent authority and regulations

Ministry of the Sea, Transport and Infrastructure

Prisavlje 14, 10 000 Zagreb

+385 1 6169 110

uprava@caacro.hr

Croatian Regulatory Authority for Network Industries (HAKOM)

Ulica Roberta Frangeša Mihanovića 9, 10 110 Zagreb

+385 1 7007 007

eoperator@hakom.hr

Electronic Communications Act (NN 76/22)  Consolidated Act

---

Authorization

Confirmation proving the submission of a prior notification  Commencement of the notified activity on the basis of a general authorization may begin after the submission of a prior notification to HAKOM.

Deadline: 7  days from the date of receipt of the completed prior notification

---

Legal remedies

There is no legal remedy because no act is issued on which the commencement of activities depends.

Last updated on 13 December  2022