Agency Representatives

Agency representative – a person who represents the tourist agency that organised the trip (package trip) before service providers and clients at the destination.

  1. FREEDOM TO CROSS-BORDER PROVISION OF SERVICES: If you already have a registered place of business establishment in another EU / EEA country or the Swiss Confederation, you can provide services on an occasional or temporary basis, without the obligation to register in Croatia, provided that:
  • submit a written statement on the provision of services on a temporary and occasional basis submitted by the Point of Single Contact for service
  • The tourist agency that has concluded the tourist agency representation contract with an agency representative shall notify the service provider in writing about the agency representative, his powers and all resulting changes.
  • Meet the conditions for the employment of foreigners (if they are foreign nationals)



Competent authority and regulations

Ministry of Tourism

Prisavlje 14, 10 000 Zagreb

+385 1 6169 243

The Act on the Provision of Tourism Services (OG 130/17, 25/19, 98/19, 42/20) regulates services in the sector of tourism, the manner and conditions for the provision of such services, supervision and administrative measures



All information resulting from regulations on the scope of the competent authority.

Date of update: 06.05.2020.

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